The Traffic Guru
At work tonight, covering the convention while watching baseball, I decided to delve into my daily reading for a respite and uncovered this article that has my head all afire right now. This is a fascinating article about a “radical” traffic engineer that decided that the best traffic controls were as little controls as possible. People would generally act more cautiously and intelligently if they were required to do so, and that structurally we can create situations in which people have to act in a better fashion by not prescribing the appropriate behavior in all situation, or as he states it, “”When you treat people like idiots, they’ll behave like idiots.”
Today, as I have been for many in the last few weeks, I have been working on an electoral college speculator map. In a presentation of the map I did today, I was asked to make sure we spell out exactly how the user should interact with the map. I think in doing that we fail or users or we fail in our efforts to do effective design, one or the other. I think if you let the purpose of the map be known, users will figure out how to use it, just as you don’t need speed bumps or speed limit signs if the environment is designed in such a way that drivers can figure out the proper behavior.
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